Demystifying the BT Switch Off
By now you’ve probably heard about the BT Switch Off in 2025 and may be wondering how this is all going to affect you and your business?
Fear not, we’ve created this blog to break it down, debunk the myths and answer all of your burning questions.
What is the BT Switch Off?
For decades, phone calls have been handled by either the Public Switched Telephone Network (PSTN) or the Integrated Services Digital Network (ISDN). However, BT Openreach is phasing out these networks by December 2025.
The switch off means that the old way of making calls and using the internet will be replaced by fully digital systems, namely Internet Protocol (IP) or Voice Over Internet Protocol (VoIP). These new systems offer superior speed, reliability and flexibility.
Why Are We Switching Off?
To put it simply, the old systems have become outdated and expensive to maintain. In today’s digital age, they can’t keep up with modern communication needs like high-speed internet and video calls. Switching to a fully digital network will result in faster connections, clearer calls and a more reliable service overall.
We know that 2025 may feel a long way away, but in reality it’s only a few months away. That is why it is crucial that you start preparing now.
Let’s Debunk Some Myths
With any large changes, rumours are bound to spiral. We’ve already heard so many people spreading false information. We’re here to debunk some of those myths and explain what exactly will happen
1. I’ll no longer be able to use a landline phone
You’ll still be able to make and receive calls via a landline - it will just happen in a different new way. You’ll need to switch to a fully digital phone service, such as VoIP, before December 2025. We’re here to help!
2. The Switch Off will be Expensive
Currently, most UK businesses pay for both phone services and access to the internet separately. By switching to IP or VoIP, you can place these on the same package and lower your overall costs. So the Switch Off can actually save you money in the long run!
3. I’ll never get everything prepared in time
We know that the approaching deadline may feel daunting. But there is no need to worry when you have Xi Comms on your side. We can help you experience a seamless transition with minimal disruptions to your operations.
What Are The Benefits?
While it may seem daunting, the BT Switch Off brings a wave of benefits for businesses.
This upgrade means a more robust connection, with fewer outages and a stronger defence against disruptions. Digital networks are built to handle high speeds, making everything from video conferencing to large file transfers a breeze. This flexibility empowers you to work remotely more effectively.
You can say goodbye to expensive phone bills! The switch can reduce costs with features like free calls between sites and the ability to keep your existing numbers. Digital networks also offer advanced features like call recording and queuing, making communication smoother and more efficient.
The BT Switch Off isn't just about the future of communication, it's about unlocking a more productive and cost-effective way to connect.
How To Prepare For The Switch Off?
If you’re yet to make the switch, there’s no need to worry. Studies have shown that over 2 million UK businesses haven’t transitioned yet.
Many businesses often have their alarm systems and emergency contact points connected directly to traditional phone lines. If you haven't upgraded these systems by the 2025 deadline, they might become inoperable after the switch-off, jeopardising your security and emergency response capabilities.
If you're unsure about where to start, we can help. Our services can support you with the entire migration process, from initial assessment to final testing, ensuring a smooth and efficient transition.
Important Note:
The BT Switch Off mainly affects those still using traditional landlines. If you already have a phone service that uses your broadband (like Virgin Media or Sky), you're likely already using a digital system and won't need to make any changes.
The Switch Off represents a shift, but it's a shift towards a more reliable and flexible future. By taking proactive steps and planning ahead, you can ensure a smooth transition for your business.
At Xi Comms, we understand the complexities involved and are here to support you every step of the way. From assessing your needs to recommending the best solutions and implementing a seamless migration plan, our team of experts can guide you through the entire process.
Don't hesitate to reach out – let's navigate the BT Switch Off together!
