The value of a good team and quality suppliers
Even companies that are already using cloud telephony can discover they are paying more than they need and are not getting the service they would receive from a local company like Xi. This was the case for an established and growing technology business in Harrogate. Xi Communications reviewed their telecoms and discovered they could be paying a lot less for the same technology.
How we helped
Unless there is a significant increase to the monthly charges, most companies accept their telecoms costs without questioning the bill when they could be paying a lot less for the same service.
As a local business, Xi Comms was able to provide support and advice quickly whenever needed. This proved invaluable when the coronavirus outbreak happened.
During the lockdown, the technology firm’s owners were keen to make sure the enthusiasm of their staff for collaboration and the sharing of ideas could be maintained.
Xi Comms responded by offering them a free telephone conference room for three months to make sure they could keep that team ethic going at no extra cost.
What the client said
“The help we received from Xi Comms to move our operations from office to home and keep us in touch with our team during this time was invaluable and made all the difference at a time when we were facing so many challenges.”
“The professional grade conference facility through Xi Comms gave us excellent call quality and reliability and was just perfect for keeping us all connected.”
“It is at times like this, when everyday business operations need to adapt quickly, that the quality of your suppliers comes into sharp focus and we were very pleased that Xi Comms was one of them.”
